Shipping Information

At Petncamp, we strive to provide our customers with the best shopping experience by offering high-quality products and reliable shipping services. Here’s everything you need to know about our shipping policies:

 

Shipping Sources

Most of our items are shipped from the United States to ensure quick delivery and superior quality. However, in our continuous effort to bring you the best deals, some items may be sourced from our trusted suppliers in Hong Kong / China. This allows us to offer competitive prices without compromising on quality.

 

Fast and Trackable Shipping

Regardless of the shipping origin, we prioritize quick and reliable shipping. All items are shipped as soon as possible, and you will receive a tracking number for every order. This way, you can monitor your package every step of the way until it reaches your doorstep.

 

Estimated Delivery Times

  • United States: Items shipped from the US typically arrive within 4-7 business days.
  • Hong Kong: Items sourced from Hong Kong generally take 7-15 business days for delivery.

Please note that these are estimated delivery times and may vary depending on your location and any unforeseen delays.

 

Free Shipping Within the US

We are pleased to offer free shipping on all products listed on Petncamp within the United States. No minimum purchase is required – simply enjoy the convenience of having your items delivered to your door at no extra cost.

 

Free Shipping Internationally

Free shipping also cover to this countries below:

  • Australia
  • Canada
  • France
  • Germany
  • Ireland
  • Japan
  • Malaysia
  • Netherlands
  • New Zealand
  • Singapore
  • South Korea
  • Taiwan
  • United Kingdom

 

 

Checking Lead Times

To ensure you are fully informed about the shipping lead times for each product, please refer to the product description field on the individual item pages. Here, you will find specific details about where the item is being shipped from and the estimated delivery time.

 

Customer Support

If you have any questions or concerns about your order or our shipping policies, please do not hesitate to contact our customer service team. We are here to help and ensure your shopping experience is smooth and satisfactory.

Thank you for choosing Petncamp. We appreciate your business and look forward to serving you and your pets with the best products and services available.

Happy shopping!